Shipping Policy

Last updated: [18/03/2025]

Thank you for your trust in ManyZen! We are committed to providing you with a seamless shopping experience and efficient delivery. Please read our shipping policy carefully to understand our shipping times and procedures.

1. Delivery areas

  • We ship our products all over the world.
  • If you have any questions regarding delivery to your country, please contact us at contact@manyzen.com.

2. Processing and shipping times

  • All orders are processed under 1 to 3 business days after confirmation of payment.
  • Estimated delivery times are as follows:
    • Europe : 7 to 10 working days
    • Rest of the world : 10 to 15 working days
  • During periods of high demand (sales, holidays, promotions), processing may take a little longer.

3. Shipping costs

  • Delivery is completely free with no conditions.

4. Order tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track the progress of your delivery by clicking on the link provided in the email or by visiting our website www.manyzen.com.

5. Delivery problems

  • Delays : ManyZen cannot be held responsible for delays caused by carriers, customs or exceptional circumstances.
  • Incorrect address : Please make sure your address is correct when ordering. If the package is returned to ManyZen due to an incorrect address, you will be responsible for the reshipping fee.
  • Lost or stolen package : If your package is marked as "delivered" but you have not received it, please contact the carrier and our customer service immediately at contact@manyzen.com.

6. Customs duties and taxes

  • For international orders, customs fees or taxes may be applied by your country of residence.
  • These fees are the responsibility of the customer and ManyZen is not responsible for their payment.

7. Contact

If you have any questions about our shipping policy, please feel free to contact us at contact@manyzen.com or via our website www.manyzen.com.

Thank you for your trust and have a good shopping experience on ManyZen!